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Privacy policy

Last updated: March 2026

1. Introduction

Welcome to Floufamily, a brand owned and operated by Astral Biotech, a proprietorship firm under Savaj Narendrakumar Vinodbhai. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website.

2. Information We Collect

We may collect the following categories of information:

Personal details: Name, email address, phone number, shipping address, billing address
Order details: Products purchased, payment method, transaction history
Technical data: IP address, browser type, device information
Communication data: Messages, emails, WhatsApp queries

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and promotional offers (with your consent)
Improve our website and services
Prevent fraud and unauthorized transactions

4. Data Security

Astral Biotech uses secure technologies and procedures to protect your personal information from unauthorized access, misuse, or disclosure. All payment transactions are processed through PCI-compliant payment gateways.

5. Sharing of Information

We do not sell or rent your personal information. We may share data with:

Payment gateways (for transaction processing)
Delivery and logistics partners (for order fulfilment)
Marketing tools (with your consent)
Legal authorities (if required by applicable law)

6. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

Access your personal data held by us
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

8. Changes to This Policy

Astral Biotech reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date.

9. Business Information

Brand: Floufamily
Legal Entity: Astral Biotech (Proprietorship Firm)
Proprietor: Savaj Narendrakumar Vinodbhai

10. Contact Us

If you have any questions regarding this Privacy Policy, reach out to us:

📧 Email: care.floufamily@gmail.com

📍 Company: Astral Biotech

🌐 Website: www.floufamily.com

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Privacy policy

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Data Security

5. Sharing of Information

6. Cookies

7. Your Rights

8. Changes to This Policy

9. Business Information

10. Contact Us

Language

Privacy policy

Privacy policy

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Data Security

5. Sharing of Information

6. Cookies

7. Your Rights

8. Changes to This Policy

9. Business Information

10. Contact Us